Frequently Asked Questions How Do I Become A Featured Artist Of The Day? 1. You must have a profile on the MusicArtists.com. 2. Your Profile must indicate 100% completed in your Profile setup page. 3. You must have a YouTube link in your profile setup. 4. Your video can be an original song or a cover song. 5. Your video must show you performing a complete song (no short video clips or lyric only videos) 6. Your video must be clear and of excellent quality. 7. Your voice must be clear and professional. 8. You may email our staff at music@musicartists.com, requesting consideration. 9. The staff of MusicArtists.com makes the daily selection for The Featured Artist. 10. You will be notified via email, if you are selected. Best of Luck! What Benefits Do I Receive By Being The Featured Artist Of The Day? 1. Your Picture, Name, Link To Your Profile & Official Video Wil Be Displayed On Our Home Page For 24 Hours! 2. You will shine above all the rest, maybe launch your career or get discovered and have a great story to tell your grandchildren! How Do I Contact Support Or Customer Service? 1. On the main menu Click Contact Us and complete the contact form. 2. You can email us directly at music@musicartists.com. We strive to respond in 24 hours or less. 3. We do not offer telephone support at this time. How Do I Activate My Profile? 1. On the main menu click JOIN 2. Select from the drop-down menu. 3. Complete the sign-up form. 4. You will be redirected to your Profile Dashboard. 5. Complete all fields! (Completed Profiles show up higher in our search results.) 6. Make sure to enter a YouTube link for your Official Profile Video. 7. Create additional content for your Profile and site. Check out your options on the left-hand side of your Profile setup page. 8. Watch for our Welcome email for tips and more! (You may need to check your junk or spam mailbox.) How Do I Upload Classifieds, Events, Articles, Press Releases, SoundCloud Recordings and Create Favorite Lists? 1. Go to your Profile setup page and look for the section on the left side of the page. 2. Click on the Feature you would like to add content and follow the instructions. Why Is My Official Video Displayed In My Profile, But Not Displayed On The Artists Video Page Or In Site Searches? 1. My Official Video (YouTube link) in your Profile is only displayed in your Profile. 2. To display the video throughout the site, you must uploaded it in the YouTube Videos section in your profile setup. How Do I Upgrade My Membership Level? 1. Go to Edit My Profile 2. If an upgrade is available, just click on the Upgrade Your Membership Button (Top Right). 3. Also in your Profile you can Click On Account (left-side of page) 4. Click Manage Page 5. Click on Upgrade Membership Level. How Do I Edit My Profile After Set-up? 1. Go to the top right corner on any page of our site. 2. Click on the button that states 'Welcome (your name)' 3. Then Click on the Edit Profile button. How Do I Get Help Setting Up My Profile? 1. MusicArtists.com support team is happy to help! You can send us an email at: music@musicartists.com 2. We strive to respond in 24 hours or less. How Do I Log Back Into My Account? 1. Go to the top right corner on any page of our site. 2. Click on the Member Login. 3. Enter you email address and password. I Forgot My Password, How Do I Retrieve It? 1. Go to the footer (bottom) of any page. 2. Under Support, click on Password Retrieval. 3. Enter your email address. 4. Click on Get My Password button. How Will MusicArtists.com Credit Card Charge Appear On My Credit Card Statement? MUSICARTISTS MEMBR Can I Cancel My Account At Anytime? Yes, you can cancel your account at anytime. 1. Go to Profile setup page. 2. In your profile, Click on Account (left-hand side of the page.) 3. Click on Mangage Account. 4. Click on Close My Account (bottom of page). Are Refunds Issued If I Cancel My Account? 1. Refunds are not issued for any membership levels that opted for the annual discounted payment option. 2. Monthly membership levels can be cancelled at any time. Refunds will not be issued for unused days in your billing cycle.